Studio Policies

Welcome to Elevation Pilates! In order to provide a safe, comfortable and clean environment for all participating clients, we ask that you review & initial the studio policies below. Thank you for your cooperation : )

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Covid Compliance

Our air handling system is compliant with the CDC & NYS mandated MERV-13 filter and a UV ultra violet light. The studio is sanitized nightly with the Smart UV – Ultraviolet full room sanitizer. Everyone must wear a mask for the duration of the session (Required NYS Mandate).

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Arrive on Time

Everyone must wear a mask for the duration of the session (Required NYS Mandate). There is no waiting area. Please comply to the distancing markers. Leave shoes on the shoe tray. Cubbies and coat hooks are provided for personal belongings. Proceed directly to your apparatus station. Please call, or text the studio if you are running late.

Session Reservations

Reservations are required for all Private, Semi-Private, Mixed equipment, Tower and Virtual sessions. Virtual classes will run simultaneously with Tower Classes. Virtual, Tower and Mixed equipment (trios) must be reserved through the Glofox App. Please self-asses your own health before coming to the studio.

Cancellation Policy

24 HOURS NOTICE- A FULL SESSION CANCELLATION FEE WILL BE DEDUCTED FOR MISSED APPOINTMENTS!

Expiration Dates

New client introductory packages have a 30 day expiration. All other packages have a 1 year expiration date and are non-transferable and non-refundable.

For your Safety

Gum chewing is discouraged due to swallowing or mouth biting precautions while exercising. We recommend that jewelry be removed to prevent it from being caught in apparatus and causing injury and also to prevent damage to the apparatus vinyl.

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Client Consideration

Please silence your cell phones to avoid interruption. Please refrain from strong scented perfumes or lotions while working out.

Privacy Policy

Elevation Pilates will not share your personal contact information with any 3rd party groups. Your email address will be added to our monthly newsletter via Constant Contact. You are free to unsubscribe if you choose.